COMMUNITY CHAT

Community Chat That Keeps People Coming Back to the Conversation

Build community chat into your app with Tencent RTC. Bring members together through topic-based groups, rich messages, and community management controls.

TOPIC SPACES

Organize Community Chat by Shared Interest

Organize conversations around the subjects members care about. Choose group types and membership rules that suit an open discussion or a private space.

RICH CONVERSATIONS

Keep the Reply Close to the Story.

Let members share photos and respond with context. Make a useful question or a shared moment easy for the group to follow.

HISTORY & UNREADS

Help Members Pick Up Where They Left Off.

Bring returning members back to their conversation list and previous messages. Configure history and notifications around the way your community participates.

GROUP ROLES

Give Community Managers Useful Controls.

Connect member roles to supported group permissions. Let authorized managers handle membership and disruptive behavior without leaving the community workflow.

MADE FOR YOUR USERS

Community Chat for the Way Your Users Connect

Build the conversation around a specific task, with the right context in view.

Shared interests

Turn a Hobby into an Ongoing Conversation.

Let members share what they are making and ask the group for advice in a topic-specific space.

CUSTOMER SUCCESS STORY

Fan Conversations with Blooming Talk

Blooming Talk uses Tencent Cloud Chat for artist–fan messaging, persistent history, cross-device synchronization and offline notifications.

Persistent conversations, device synchronization and offline notifications.

Read the BLOOMING TALK story

CHOOSE WITH CONFIDENCE

Plan your community chat integration

See how messaging fits your product and what your application connects.

Capabilities and implementation requirements
Your requirementHow it is deliveredWhat to plan for
Topic and private spacesSupported Chat group typesSelect membership, size and history behavior per group.
Media and contextual repliesRich messages and supported UI componentsCheck platform and feature availability for your chosen UI.
Returning membersHistory, unread state and offline pushConfigure retention and notification preferences.
Manager controlsGroup roles and member-management APIsDefine authorization and community policies in your app.
Paid memberships and eventsCustom messages and business integrationsYour membership and event systems remain authoritative.

THREE STEPS TO YOUR FIRST CONVERSATION

Build Your Community Chat Experience

Start with one working conversation, then connect the rules and records your product needs.

  1. 01

    Choose your group model

    Match group type, membership and history behavior to your community spaces.

    Read integration guide
  2. 02

    Embed the member experience

    Add the conversation UI, shared media and any custom event or membership cards. Explore the React Chat UI Kit.

    Read integration guide
  3. 03

    Validate roles and reporting

    Test member changes, manager actions and your reporting workflow before opening the community.

    Read integration guide

BUDGET BEFORE YOU BUILD

Community chat Costs & Free Quota

Choose a Chat plan around your messaging users, required features and expected usage.

CHAT FREE PLAN

Free$0 · 1,000 MAU / month

Start with the free Chat plan. Monthly usage renews automatically; review feature limits and upgrade requirements as your audience grows.

Explore the free plan

CHAT STANDARD

$399 USD / month · 10,000 MAU

For core messaging and group chat. Compare plans for advanced features such as read receipts, translation and community capabilities.

Compare Chat plans

YOUR APPLICATION

Contact us

Estimate messaging MAU, history and usage. Include the work to connect your business systems and any optional additional services.

Contact us

SEE THE PRODUCT IN ACTION

Explore the Messaging Experience

TRY THE INTERACTION

Experience It from Both Sides.

Try messaging in the official Chat demo, then use the SDK or UI Kit to connect the community chat workflow shown here.

Try Chat demo

YOUR QUESTIONS, ANSWERED

Community chat FAQs

Discuss your project

What is community chat?

Community chat gives members an ongoing place to talk around shared topics. It can combine group conversations and direct messages inside your own product, using Tencent RTC as the messaging layer.

Can I create public and private groups?

Choose from the supported Chat group types and configure membership and join rules. Review the group-type documentation because size, history and management behavior vary.

Can members return to earlier conversations?

History and conversation APIs help authorized members catch up. Retention, search and particular features depend on your plan, SDK edition and configuration.

How do managers moderate a community?

Use group member controls for supported actions such as muting or removal, and connect message reports to your review workflow. Define roles, evidence access and appeal rules.

Can I connect paid community memberships?

Yes. Your backend can connect membership state to conversation access. Your billing service handles subscriptions while Chat handles the authorized messaging experience.

How do I organize community chat by topics and member roles?

Choose a supported group type, define membership rules on your backend and connect channels to your community navigation. Check participant limits before planning large groups.

How can community chat keep members engaged without notification overload?

Use mentions and unread state deliberately. Let members control alerts in your app and configure mobile push for the events they find useful.

YOUR NEXT CONVERSATION

Build Community Chat into Your Product