Transactional Push Notifications That Keep Users Informed
Turn a confirmed event into a clear update. Send transactional push notifications for orders, reservations, and account activity, with your backend controlling the source of truth.
Trigger transactional push notifications after your system confirms an event. Use stable event identifiers in your backend to control duplicates and keep updates in the right order.
Map an authenticated account to its current registered push recipients. Refresh account-device associations at sign-in changes and honor notification preferences.
Write transactional push notifications with a short, neutral preview. Open the authenticated application for account, payment, or booking details that should not appear on a lock screen.
Use message records and available delivery reporting to inspect sends. Your application owns retries, expiry rules, escalation, and any additional communication channel.
Try transactional push notifications in your own application
BUILD WITH TENCENT RTC PUSH
Make your first message useful.
Follow the official quick start, register a test recipient, and send a notification from the console. The illustration shows a possible application experience.
They communicate an event tied to an existing account or user action, such as an order update or booking confirmation. The sending trigger should come from your authoritative backend.
How do transactional push notifications differ from marketing?
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Transactional messages explain a relevant service event; marketing messages promote a return or offer. Keep audience eligibility, consent, frequency, and preference rules appropriate to each purpose.
Are transactional push notifications guaranteed delivery?
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No. Permission, operating system policies, network state, and channel behavior affect delivery. Design any required fallback or escalation in your own application.
Can transactional push notifications include private details?
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Keep lock-screen previews minimal. Route the user into an authenticated view for sensitive details, and verify that the current account can access the referenced record.
How do I prevent duplicate transactional push notifications?
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Use idempotent event handling, recipient checks, and expiry rules in your backend. Push delivery records help investigate sends, while your system controls business-event duplication.
How do I send transactional push notifications after an order or booking?
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Trigger the message from a confirmed backend event and address an authorized recipient. Include a clear destination and avoid exposing sensitive details on the lock screen.
How should transactional push notifications handle duplicates and expired events?
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Give business events stable IDs and apply idempotency and expiry in your sender workflow. Define a fallback for critical updates because delivery depends on permission, channel and device state.
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Start building with transactional push notifications