CONVERSATIONAL AI SOLUTIONS

Build voice AI agents your way with TRTC Conversational AI

Conversations that feel human. Infrastructure that spans the planet.

One platform, every voice AI scenario

From education to healthcare — deploy conversational AI in any vertical with TRTC's real-time voice agent.
Social Entertainment
Companionship at scale. Voice personas that remember, respond, and build real rapport. Turning one-time users into loyal regulars.
Call Center
Every call answered instantly, zero hold time. Voice agents that handle the routine so your human team can focus on what actually needs them.
Productivity Tools
The best interface gets out of the way. Let users dictate, query, and command hands-free, so the tool disappears and the work stays.
Gaming
NPCs that actually listen. Dynamic voice characters that react to what players say in real time, making every run feel different.
Online Education
Students learn faster when they can ask out loud. Build voice tutors that adapt to each learner's pace and keep them in the zone.
IOT
The most natural interface is your voice. Give smart devices a conversational layer that understands context, not just keywords.
Healthcare
Accessible care starts with being heard. Voice agents guide patients through intake, reminders, and FAQs. Available around the clock, no wait.

Everything you need to build and run voice AI agents

Voice AI infrastructure covering agent design, speech processing, LLM integration, and conversation control.
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Agent Studio
Build and manage voice AI agents visually — built-in scenario templates, system prompt, greeting, and one-click deployment.
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Live Playground
Start a real voice conversation in your browser to validate your setup. Auto-generated integration code is one click away.
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Speech to Text
Real-time streaming transcription with sentence-level timestamps, hotword customization, built-in VAD silence detection, and multi-language support.
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Text to Speech
Streaming voice synthesis with emotion and style control, SSML markup, voice cloning, custom voice ID, and premium preset voices out of the box.
Complete voice AI developer toolkit
Full developer control over every layer of your TRTC Voice Agent stack, from Model Integration to MCP tool-calling.

LLM Integration

OpenAI-Compatible API
Bring Any Model
System Prompt Config
Multi-Turn History
Workflow Orchestration

Conversation Control

Intelligent Interruption
Semantic Break Detection
VAD Silence Detection
AI Noise Suppression
Manual Interrupt Mode

API Management

Centralized Key Management
STT & TTS Separate Config
One Setup, All Agents
Secure Credential Storage

Developer Tools

MCP Server
REST API & SDK
7-day Chat History
Usage Dashboard

Why Build Voice AI on TRTC

TRTC's voice AI infrastructure: sub-300ms latency, AI noise suppression, open LLM/STT/TTS providers, and MCP extensibility.

    Ultra-Low Latency

    End-to-end audio and video transmission under 300ms globally, with conversation latency under 1s — matching human response speed for smooth, natural interactions.

    Fast to Deploy

    Start from a scenario template in Agent Studio, validate with a live voice session in Playground, and grab ready-to-paste code from the Code Tab — go live in 2–3 days.

    Leading Audio Processing

    Server-side and client-side AI noise suppression with 3A echo cancellation — toggleable per AI conversation mode for precise, high-quality voice AI calls.

    Open Provider Ecosystem

    Compatible with leading LLM, STT, and TTS providers. Manage all third-party API keys centrally with API Management — configure once, reuse across every agent.

    Precise Conversation Control

    Choose between Intelligent Interrupt and Manual Interrupt. Switch between VAD Silence Break and Semantic Break for sentence detection. Fine-tune LLM history rounds and timeout for full control over every conversation.

    Extensible via MCP

    Connect any MCP Server to give your agent real-time access to external tools and business APIs — bridging voice AI directly with your own systems.

ISMS
ISO 27001
ISO 27017
ISO 27018
CSA STAR
dnv
ISO 27701
ISO 29151

From your voice to the agent's response

TRTC routes your voice through real-time STT, LLM inference, and streaming TTS synthesis, built for natural, low-latency conversation at scale.
Conversational AI Solution Architecture Diagram

The Tencent RTC Conversational AI solution includes built-in Automatic Speech Recognition (ASR) and interruption handling, allowing customers to flexibly access specified Large Language Model (LLM) and Text-to-Speech (TTS) model services to create natural and smooth conversational AI features that better fit business scenarios.

Voice AI Infrastructure Built for Scale

Built on Tencent's global real-time network across 200+ countries and regions, with sub-300ms transmission and enterprise-grade compliance built in.
200+
Countries & Regions
< 300ms
RTC Transmission
< 1s
Conversation Latency
10,000 min
Free Minutes / Month (Yr 1)
1 Billion+ MAU
Supported Globally
15+
International Compliance Certificates
10,000+
Enterprise Customers Worldwide

Frequently Asked Questions

How does Voice Agent charge?

New users receive 10,000 free trial minutes to experience all features at no cost. After the free credits are used, flexible postpaid billing applies. Total cost consists of three parts: Audio Call Fees + Voice Agent Service Fees + STT Fees. For STT and TTS, you can choose TRTC's built-in options or connect third-party providers; LLM fees are billed directly by the provider. See the Voice Agent Service Billing Guide for details.

Can I integrate Voice Agent into my own applications?

Yes. We provide both UI-based and headless (no UI) integration options, so you can combine TRTC's real-time audio capabilities to build highly interactive voice agent features directly in your product. See the Voice Agent service documentation to learn more.

What third-party STT, LLM, and TTS providers are supported?

STT: Tencent, Azure, Deepgram, Soniox

LLM: OpenAI, DeepSeek, Minimax, Tencent Hunyuan, Coze, Dify, and any provider compatible with the OpenAI standard protocol

TTS: Tencent, Cartesia, ElevenLabs, Inworld, Minimax, Azure, and Custom

How can I get technical support during integration?

We provide one-on-one technical support for developers worldwide. Reach out to us at any point during your integration process.
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